Privacy Policy

Last modified: January 24th, 2023

Introduction

Golden Fleece Beverages, Inc. the owner of the Argo Tea brand, (“Argo” “we” or “us”) respects your privacy and is committed to protecting it through our compliance with this policy and with applicable privacy and data protection laws.

We have a simple approach to data protection and privacy, which can be summarized as follows:

You should know exactly what we do with your information. This privacy policy is designed to give you full transparency regarding our data privacy and protection practices. If there’s anything that’s not clear from this privacy policy, please feel free to contact us via email at support@argotea.com.

You should have full control over your information. If you’d like your information removed from our records, please feel free to contact us via email at support@argotea.com and we will remove it as soon as possible.

This policy describes the types of information we may collect from you, how and when it may be shared, and the rights and choices you have with respect to your information. It also describes our practices for collecting, using, maintaining, protecting and disclosing that information; how we communicate with you; and how you can make requests or submit inquiries to us about your information. As used in this privacy policy, “personal data” or “personal information” means any information that can be used to individually identify a person, and may include, but is not limited to, name, email address, postal or other physical address, credit or debit card number, title, and other personally identifiable information.

If you reside in the European Union (“EU”), United Kingdom, Lichtenstein, Norway, Iceland or Switzerland, you may have additional rights with respect to your personal data, as further outlined below. These rights may include rights under the EU’s General Data Protection Regulation (“GDPR”), if you are a resident of the EU, United Kingdom, Lichtenstein, Norway or Iceland.

Argo will be the controller of your personal data that is provided, collected and/or processed pursuant to this privacy policy, except where otherwise expressly stated below. If you have any questions about whether any of foregoing applies to you, please contact us using the information set forth in the “Contact Us” section below.

If you live in California, please see the “California Disclosures” section below to read additional disclosures required under the California Consumer Privacy Act.

This policy applies to information we collect:

On this website or via our mobile applications.
In e-mail, text and other electronic messages between you and this website or our mobile applications.
On any other website owned and operated by Argo that direct you to this privacy policy.

It does not apply to information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from or on the website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website. By accessing or using this website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13

Our website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website or on or through any of its features/register on the website, make any purchases through the website, use any of the interactive or public comment features of this website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us via email at support@argotea.com.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our website, including information:

by which you may be personally identified, such as name, postal address, e-mail address, telephone number and password;
that is about you but individually does not identify you, such as gender, age, other demographic information, preferences, or activities; and/or
about your internet connection, the equipment you use to access our website and usage details.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies.
From on our official social media websites, such as Pinterest, Facebook and Twitter, limited to the reporting capabilities and features of those social media sites.
From third parties, for example, our business partners.

Information You Provide to Us.

The information we collect on or through our website may include:

Information that you provide by filling in forms on our website. This includes information provided at the time of registering to use our website, purchasing items, subscribing to content publications or other of our services, posting material, requesting support or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our website.
Records and copies of your correspondence (including e-mail addresses), if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through our website and of the fulfillment of your orders.
You may be required to provide financial information before placing an order through our website; some or all of such financial information may be provided directly or indirectly to third party payment processors, in which case the information is governed by their own policies which may differ from these.
Your search queries on the website.
You also may provide product reviews, comments and/or other information to be published, displayed or posted on public areas of the website, or transmitted to other users of the website or third parties (“posts”). Your posts are posted and transmitted to others at your own risk.
You may also in some instances provide us information about other people, such as name, phone number and email address, when you direct us to send someone an order or gift card.

Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

Details of your visits to our website, including traffic data, location data, logs, pages you visit, date and time of your visit, preferred language, and other communication data and the resources that you access and use on the website.
Information about your computer and/or mobile device and internet connection, including your IP address, geolocation, device screen size, device type, operating system and browser type.
Information and visual representations of how you click, tap, move your cursor, navigate across pages and scrolling behavior.
Information about your shopping cart and if you check out or abandon your cart.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

The information we collect automatically is statistical data and may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. This helps us improve our website and deliver a better and more personalized service, including by potentially enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our website according to your individual interests.
Speed up your searches.
Recognize you when you return to our website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). Cookies are small text files placed on your computer, phone, or other device when you visit websites and are used to record information about your activity, including the pages you view, the content you listen to, ads you click on, your settings, and other actions you take on this website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.
Flash Cookies. Certain features of our website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
Web Beacons. Pages of our website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit Argo, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Pixels – A pixel is a small amount of code on a web page or in an email notification that typically work in conjunction with cookies to identify our users and record user behavior. As many services do, we use pixels to learn whether you’ve interacted with certain web or email content. This helps us measure and improve our services and personalize your experience.
Local Storage – Local storage is an industry-standard technology that allows a website or application to store information locally on your computer or mobile device. We use local storage, including HTML5, to customize what we show you based on your content consumption and other past interactions with this website.
Device Identifiers – We also use mobile device identifiers for the same purposes articulated in this policy, for example to recognize your device when you return to this website or otherwise use this website.

How We Use Cookies

While we use cookies to deliver, measure, and improve this website in various ways, the cookies we use generally fall into one of the following categories:

Operational – These cookies are necessary to allow us to operate this website as you have requested. For example, they let us authenticate your account and recognize what type of visitor you are, so we can provide you with this website accordingly.
Security/Abuse – These cookies enable and support our security features, and help us detect malicious or unauthorized activity. We also use cookies to combat activity that violates our policies or otherwise degrades our ability to provide this website. Cookies also help us fight spam and phishing attacks.
Functional/Preferences – These cookies let us operate certain functions of this website in line with the choices you make. These cookies enables us to remember you in-between visits. For example, when you continue to use or come back to this website, we will remember your settings. Deletion of these types of cookies will result in limited functionality of this website.
Performance/Analytics – We use these cookies to monitor and assess how this website is performing and where it can be improved. For example, we use these cookies to test different versions of our Website to learn which features or content users prefer. We also use these cookies to analyze how people access and use our Website. For instance, we may obtain information about your device and how users engage with this website or from email marketing or newsletters, including whether you opened or forwarded an email or newsletter or clicked on any of its content. This information tells us about our emails’ and newsletters’ effectiveness and helps us ensure that we’re delivering information you find interesting.
Personalization– These cookies use information about your use of this website, such as the pages you visit or your response to emails, so we can recommend content that are more relevant and interesting to you based on criteria like your profile and activity on this website. We may also use these cookies to improve reporting on campaign performance, determine how many times people who click on ads end up taking an action (such as requesting information).
Company Marketing – We also work with third party business partners, such as Google, social media or email marketing companies, to track user activity and market this website by showing you personalized ads for Company products and services on third party websites and applications, or sending you personalized emails based on your activities on this website.

Third Party Cookies

To help us better understand how people engage with this website, we work with third party analytics partners, including Google Analytics. To opt out of Google Analytics, you may install the Google Analytics Opt-Out Browser here. To opt out of Google Analytics for display advertising or customize Google display network ads, you can visit the Google Ads Settings page.

Your Choices and Controls

We are committed to offering you meaningful privacy choices. You have a number of options to control or limit how we, our partners, and other third parties use cookies. However, note that cookies are important to many aspects for this website – if you disable cookies, you may not be able to enjoy all of the features of this website.

Browser Settings

To control cookies, you can modify your settings in most web browsers to accept or deny cookies or to request your permission each time a site attempts to set a cookie. You can also manually delete previously stored cookies at any time. Please note that if you choose to block cookies, doing so may impair this website or prevent certain elements of it from functioning. If you want to learn the correct way to modify your browser settings, please use the Help menu in your browser or review the instructions provided by the following browsers: Internet Explorer, Google Chrome, Mozilla Firefox, Safari Desktop, Safari Mobile; and Android browser.

Device Settings

On your mobile device, enable the “Limit Ad Tracking” setting in your iOS phone’s settings, or the setting to “Opt out of Ads Personalization” in your Android phone’s settings. To opt-out of location tracking when using our website, you can use the settings of your device. You can disable mobile analytics and bug reporting through these same settings as well.

Additional Controls

For more information about analytics cookies and how you can opt out, you can visit the Network Advertising Initiative’s opt-out page, the Digital Advertising Alliance’s opt-out page, or http://youronlinechoices.eu.

Adobe Flash Player Technology

We may allow Adobe to set and enable special cookies that are necessary to deliver video content for Adobe Flash Player. You cannot remove Flash cookies simply by changing your browser settings. If you would like to limit the websites that can store information in Flash cookies on your device, you must visit the Adobe website: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.

“Do Not Track Signals”

Your browser settings may allow you to automatically transmit a “Do Not Track” signal. Because there currently isn’t an industry or legal standard for recognizing or honoring DNT signals, we are not configured to respond to them at this time. We await the result of work by the privacy community and industry to determine when such a response is appropriate and what form it should take.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our website and its contents to you.
To provide you with information, products or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your orders and items for which you have shopped.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our website or any products or services we offer or provide though it.
To allow you to participate in interactive features on our website.
To detect, prevent, or investigate suspicious activity or fraud
In any other way we may describe when you provide the information.
For any other purpose with your consent.

Sharing of your information

We will not share your information with any third party, except as described in this privacy policy. There are circumstances where we may need to share some of the information we collect about you or which you provide to us. These circumstances are as follows:

With your consent: We will disclose your information if you have explicitly agreed that we may do so. We will make this clear to you at the point at which we collect your information.
Service providers: We use certain reputable third parties, some of whom may be located outside of the European Economic Area, to provide us with certain specialized services related to this website. These third parties will have access to certain information about you, but only where this is necessary in order for those third parties to provide their services to us. Where we transfer Personal Data to these third parties, we ask and require these third parties to implement appropriate organizational and technical security measures to protect against unauthorized disclosure of personal data, and only to process personal data in accordance with our instructions and to the extent necessary to provide their services to us.
As aggregated data: We may aggregate your personal data with similar data relating to other users of this website in order to create statistical information regarding this website and its use, which we may then share with Service providers.
If required by law: We will disclose your information if we believe in good faith that we are permitted or required to do so by law, including in response to a court order, subpoena or other legal demand or request.
To protect our interests and our customers’ interests: We may disclose your information if we feel this is necessary in order to protect or defend our legitimate rights and interests, or those of our customers, employees, directors or shareholders, and/or to ensure the safety and security of this website and to prevent fraud.
In the context of a business transfer: We may transfer your information to any person or company that acquires all or substantially all of the assets or business of Argo, or on a merger of our business, or in the event of our insolvency.

Choices About How We Use and Disclose Your Information

Argo believes in putting you in control of your personal information. Upon request we will provide you with information about whether we hold any of your personal information and how it is used.

We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Promotional Offers from the Argo. If you do not wish to have your e-mail address used by Argo to promote our own or third parties’ products or services, you can opt-out by sending us an e-mail stating your request to support@argotea.com. If we have sent you a promotional e-mail, you may send us a return e-mail asking to be omitted from future e-mail distributions or unsubscribe via the link provided in the email. Please note that if you opt out of receiving promotional communications from us, we may still send you transactional communications, including emails about your Argo accounts or purchases.

Accessing and Correcting Your Information

You may send us an e-mail at support@argotea.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your posts from the website, copies of your posts may remain viewable in cached and archived pages, or might have been copied or stored by other website users. Proper access and use of information provided on the website, including posts, is governed by our terms of use.

Exercising Your Rights

In some jurisdictions, including the EU/EEA, you may exercise any of the rights described in this section through by contacting us at support@argotea.com. Please note that we may ask you to verify your identity before taking further action on your request.

Data Access and Portability

You may be entitled to request copies of your Personal Data held by us. You may also be entitled to request copies of Personal Data you have provided to us in machine-readable format.

Change or Correct Data

Where you cannot update data yourself through an account, you have the right to ask us to correct, change, update or rectify your data.

Data Retention and Deletion

We generally retain data for as long as needed. However, specific retention times can vary based on context of the processing we perform and on our legal obligations.

You have the right to ask us to delete all or some of the personal data we hold about you.

We may need to retain some of your personal data even after you have asked us to delete it if reasonably necessary to comply with our legal obligations.

Objection to Processing

You may object to processing your Personal Data in some circumstances (in particular, where we don’t have to process the information to meet a contractual or other legal requirement, or where we are using the information for direct marketing).

If you object to such processing Argo will no longer process your Personal Data for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defense of legal claims or obligations.

Where your Personal Data is processed for direct marketing purposes, you may, under certain circumstances, ask Argo to cease processing your data for these direct marketing purposes.

Restriction of Processing

Under certain circumstances, you may have the right to limit the ways in which we use your Personal Data.

Withdrawing Consent

Where you provide consent to the processing of your Personal Data by Argo, you may withdraw your consent at any time by sending a communication to Argo via email at support@argotea.com specifying the specific consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal.

Lodging Complaints

You have the right to lodge complaints about the data processing activities carried out by Argo before a competent data protection authority.

How We Safeguard Your Information

Argo protects your information using technical, physical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure or modification of your information. When you transmit highly sensitive information (such as a credit card number) through our website, we encrypt the transmission of that information using the Secure Sockets Layer (SSL) protocol.

Please note, however, that although we employ industry-standard security measures to safeguard the security of your personal information, no transmissions made on or through the Internet are guaranteed to be secure. You are responsible for protecting your password(s) and maintaining the security of your devices.

California Disclosures

Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), Argo is providing this California Consumer Privacy Act Notice (“CCPA Notice”). This CCPA Notice applies solely to California consumers. This CCPA Notice uses certain terms that have the meaning given to them in the CCPA and its implementing regulations (the “CCPA”).

This CCPA Notice describes the personal information that we collect, the sources from which we collect it, the purposes for which we use it, the limited circumstances under which we share personal information, and with whom we share it. These additional disclosures are required by the California Consumer Privacy Act.

This Statement does not apply to (i) Argo personnel or job applicants seeking opportunities at Argo, or (ii) personnel working on behalf of business partners with whom we are conducting business.

Personal Information Collected

We collect the following categories of personal information as indicated with an X below:

A. Identifiers such as a real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name.	X
B. Personal information as defined in the California customer records law, such as name, contact information, education, employment, employment history and financial information.	X
C. Characteristics of protected classifications under California or federal law.
D. Commercial information, such as transaction information, purchase history, financial details and payment information.	X
E. Biometric information, such as photographs, fingerprints and voiceprints.
F. Internet or other electronic network activity information, such as browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements.	X
G. Geolocation data, such as device location.	X
H. Audio, electronic, visual and similar information, such as images and audio, video or call recordings created in connection with our business activities.
I. Professional or employment-related information, such as job title as well as work history and experience in presenter bios collected for events, presentations, marketing collateral and testimonials in connection with our business activities.
J. Education information subject to the federal Family Educational Rights and Privacy Act, such as student records.
K. Inferences drawn from any of the personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.	X

We collect this personal information from you.

We share this personal information with: our service providers and other parties where required by law or to protect our rights.

We may use this personal information to operate, manage, and maintain our business, and to communicate with you, including, for example, using personal information to: develop, improve, repair, and maintain our products and services; process or fulfill a request or other transaction you submit to us; conduct research, analytics, and data analysis; detect and prevent fraud; perform accounting, audit, and other internal functions; comply with law, legal process, and internal policies; maintain records; exercise and defend legal claims; and fulfill legal obligations.

Personal Information Disclosed

We disclose the following categories of personal information as indicated with an X below to our service providers, and other parties where required by law or to protect our rights for our operational business purposes:

A. Identifiers such as a real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name.	X
B. Personal information as defined in the California customer records law, such as name, contact information, education, employment, employment history and financial information.	X
C. Characteristics of protected classifications under California or federal law.
D. Commercial information, such as transaction information, purchase history, financial details and payment information.	X
E. Biometric information, such as photographs, fingerprints and voiceprints.
F. Internet or other electronic network activity information, such as browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements.	X
G. Geolocation data, such as device location.	X
H. Audio, electronic, visual and similar information, such as images and audio, video or call recordings created in connection with our business activities.
I. Professional or employment-related information, such as job title as well as work history and experience in presenter bios collected for events, presentations, marketing collateral and testimonials in connection with our business activities.
J. Education information subject to the federal Family Educational Rights and Privacy Act, such as student records.
K. Inferences drawn from any of the personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.	X

We do not sell personal information to third parties as defined by the CCPA.

Consumer Rights

You have the right to request that we disclose to you (i) the categories of personal information we collected about you and the categories of sources from which we collected such information; (ii) the specific pieces of personal information we collected about you; (iii) the business or commercial purpose for collecting personal information about you; and (iv) the categories of personal information about you that we shared or disclosed and the categories of third parties with whom we shared or to whom we disclosed such information in the preceding 12 months. You also have the right to request that we delete personal information we collected from you subject to certain exceptions.

You also have the right to not be discriminated against, and we do not discriminate, in pricing and services because you exercise any of your rights under the CCPA.

How to Make a Request

You may make a request for the disclosures or deletion described above by contacting support@argotea.com.

You may be required to submit proof of your identity for these requests to be processed as a verifiable consumer request. We may not be able to comply with your request if we are unable to confirm your identity or to connect the information you submit in your request with personal information in our possession. You may designate an authorized agent to make a request on your behalf subject to proof of identity and authorization.

Changes to Our Privacy Policy

We may occasionally update this privacy policy, and when we do so, we will also revise the “Last Modified” date set out above. Any changes to our privacy policy will always be available here so that website visitors are always aware of what information we gather, and how we might use and share that information. Please be sure to check back here from time to time to ensure that you are aware of any changes to this privacy policy. Any material changes to this privacy policy will be communicated by posting a notice of the change on this website.

Contact Information

If you have questions or complaints about this privacy policy or our practices, or want to know what information we store about you, please contact us via support@argotea.com.